GRI 3.12

Page/ Comment
Level of reporting
1.1
Statement from the most senior decisionmaker of the organization about the relevance of sustainability to the organization and its strategy
Partial
1.2
Description of key impacts, risks, and opportunities
Partial
Page/ Comment
Level of reporting
2.1
Name of the organization
Complete
2.2
Primary brands, products, and/or services
Complete
2.3
Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures
Complete
2.4
Location of organization’s headquarters
Complete
2.5
Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report
Complete
2.6
Nature of ownership and legal form
Complete
2.7
Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries)
Complete
2.8
Scale of the reporting organization
Complete
2.9
Significant changes during the reporting period regarding size, structure, or ownership
Complete
2.10
Awards received in the reporting period
Complete
Page/ Comment
Level of reporting
3.1
Reporting period (e.g., fiscal/calendar year) for information provided
Complete
3.2
Date of most recent previous report
Complete
3.3
Reporting cycle
Complete
3.4
Contact point for questions regarding the report or its contents
Complete
3.5
Process for defining report content
Complete
3.6
Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers)
Complete
3.7
State any specific limitations on the scope or boundary of the report
Complete
3.8
Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations
Complete
3.9
Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report
Complete
3.10
Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement
Complete
3.11
Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report
Complete
3.12
Table identifying the location of the Standard Disclosures in the report
Complete
3.13
Policy and current practice with regard to seeking external assurance for the report
Partial
Page/ Comment
Level of reporting
Governance
4.1
Governance structure of the organization
Complete
4.2
Indicate whether the Chair of the highest governance body is also an executive officer
Complete
4.3
For organizations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members
Complete
4.4
Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body
Partial
4.5
Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance)
Partial
4.6
Processes in place for the highest governance body to ensure conflicts of interest are avoided
Complete
4.7
Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity
Complete
4.8
Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation
Complete
4.9
Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles
Complete
4.10
Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance
Complete
Compromissos com iniciativas externas
4.11
Explanation of whether and how the precautionary approach or principle is addressed by the organization
Complete
4.12
Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses
Complete
4.13
Memberships in associations (such as industry associations) and/or national/international advocacy organizations
Complete
Stakeholders engagement
4.14
List of stakeholder groups engaged by the organization
Complete
4.15
Basis for identification and selection of stakeholders with whom to engage
Partial
4.16
Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group
Partial
4.17
Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting
Complete

PERFORMANCE INDICATORS

Page/ Comment
Level of reporting
EC1
Direct economic value generated and distributed
Complete
EC2
Financial implications and other risks and opportunities for the organization’s activities due to climate change
Does not meet
EC3
Coverage of the organization’s defined benefit plan obligations
There are no plans with defined benefit.
Complete
EC4
Significant financial assistance received from government
Complete
EC5
Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation
Partial
EC6
Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation
Complete
EC7
Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation
Complete
EC8
Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, inkind, or pro bono engagement
Does not meet
EC9
Understanding and describing significant indirect economic impacts, including the extent of impacts
Complete
Page/ Comment
Level of reporting
EN1
Materials used by weight or volume
Partial
EN2
Percentage of materials used that are recycled input materials
Complete
EN3
Direct energy consumption by primary energy source
Complete
EN4
Indirect energy consumption by primary source
Complete
EN5
Energy saved due to conservation and efficiency improvements
No economy has been registered in 2012.
Complete
EN6
Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives
Não aplicável
EN7
Initiatives to reduce indirect energy consumption and reductions achieved
No reduction has been registered in 2012.
Complete
EN8
Total water withdrawal by source
Complete
EN9
Water sources significantly affected by withdrawal of water
No water bodies have been significantly affected by withdrawal of water for use in the production process.
Partial
EN10
Percentage and total volume of water recycled and reused
Complete
EN11
Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas
Complete
EN12
Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas
Partial
EN13
Habitats protected or restored
Partial
EN14
Strategies, current actions, and future plans for managing impacts on biodiversity
Complete
EN15
Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk
Complete
EN16
Total direct and indirect greenhouse gas emissions by weight
N.A.
EN17
Other relevant indirect greenhouse gas emissions by weight
N.A.
EN18
Initiatives to reduce greenhouse gas emissions and reductions achieved
Complete
EN19
Emissions of ozone-depleting substances by weight
Uninformed
EN20
NO, SO, and other significant air emissions by type and weight
N.A.
EN21
Total water discharge by quality and destination
Complete
EN22
Total weight of waste by type and disposal method
Complete
EN23
Total number and volume of significant spills
There were no significant spills in 2012.
Complete
EN24
Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally
Uninformed
EN25
Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff
Klabin does not significantly affect the water bodies and habitats receiving effluent generated by the company’s factories.
Partial
EN26
Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation
Complete
EN27
Percentage of products sold and their packaging materials that are reclaimed by category
Partial
EN28
Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations
Klabin has been imposed an administrative fine by the Chico Mendes Institute for Biodiversity Conservation from Paraíba, mounting R$ 200 thousand, related to the breach of Article 66 of Decree 6.514/2008 “to operate waste disposal at odds with the license “. The fine was considered unfair and has been reduced reduced to R$ 20,000.
Management of Legal Requirements
Complete
EN29
Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce
Uninformed
EN30
Total environmental protection expenditures and investments by type
Complete
Page/ Comment
Level of reporting
LA1
Total workforce by employment type, employment contract, and region, broken down by gender
Partial
LA2
Total number and rate of new employee hires and employee turnover by age group, gender, and region
Complete
LA3
Benefits provided to full-time employees that are not provided to temporary or parttime employees, by significant locations of operation
Complete
LA4
Percentage of employees covered by collective bargaining agreements
Except for the Executive Board, 100% of the employees are represented by the main labor union and are protected by collective bargaining agreements.
Complete
LA5
Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements
There is no deadline specified in the agreement.
Complete
LA6
Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs
Complete
LA7
Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender
Partial
LA8
Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases
Partial
LA9
Health and safety topics covered in formal agreements with trade unions
Does not meet
LA10
Average hours of training per year per employee by gender, and by employee category
Complete
LA11
Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings
Complete
LA12
Percentage of employees receiving regular performance and career development reviews, by gender
Partial
LA13
Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity
Complete
LA14
Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation
Complete
LA15
Return to work and retention rates after parental leave, by gender
Uninformed
Page/ Comment
Level of reporting
HR1
Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening
Uninformed
HR2
Percentage of significant suppliers, contractors, and other business partners that have undergone human rights screening, and actions taken
Complete
HR3
Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained
Uninformed
HR4
Total number of incidents of discrimination and corrective actions taken
Uninformed
HR5
Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights
Uninformed
HR6
Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor
Partial
HR7
Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor
Partial
HR8
Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations
Uninformed
HR9
Total number of incidents of violations involving rights of indigenous people and actions taken
Uninformed
HR10
Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments
Uninformed
HR11
Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms
Uninformed
Page/ Comment
Level of reporting
SO1
Percentage of operations with implemented local community engagement, impact assessments, and development programs
Complete
SO2
Percentage and total number of business units analyzed for risks related to corruption
Complete
SO3
Percentage of employees trained in organization’s anti-corruption policies and procedures
Complete
SO4
Actions taken in response to incidents of corruption
Complete
SO5
Public policy positions and participation in public policy development and lobbying
Uninformed
SO6
Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country
Uninformed
SO7
Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes
None registered.
Complete
SO8
Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations
None registered.
Fines and lawsuits
Complete
SO9
Operations with significant potential or actual negative impacts on local communities
Partial
SO10
Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities
Partial
Page/ Comment
Level of reporting
PR1
Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures
Complete
PR2
Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes
None registered.
Complete
PR3
Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements
No requirements.
Does not meet
PR4
Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes
No labeling requirements.
Does not meet
PR5
Practices related to customer satisfaction, including results of surveys measuring customer satisfaction
Klabin measures customer satisfaction through a biennial survey, conducted with questionnaires. Evaluation is done by sampling the market by customers. On a 1-4 scale for the degree of satisfaction, a 3.5 overall average was obtained in the last edition.
Complete
PR6
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship
Does not apply to the activities of the company.
Does not meet
PR7
Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes
None registered.
Does not meet
PR8
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data
None registered.
Complete
PR9
Monetary value of significant fines for noncompliance with laws and regulations concerning the provision and use of products and services
None registered.
Complete